Glen Osburn

 Leading a full-scale property renovation project for the largest hotel in New Mexico. This is a 20-story downtown landmark hotel.

• Manage cross-functional teams including contractors, designers, engineers, and operations leaders to modernize guest rooms, F&B venues, and public spaces.
• Oversee budgeting, capital expenditure planning, timelines, and operational readiness, ensuring improvements elevate both guest satisfaction and long-term revenue growth.

• Dry Dock & Revitalization Leadership: Actively involved in multiple dry dock projects, overseeing daily operational planning, installations, safety systems, and readiness for guest service.
• Partnered with technical teams, contractors, and shipyard leaders to ensure projects were delivered on time and aligned with brand standards.
• Shipyard Deliveries: Participated in the takeover and inaugural management of newbuild ships, ensuring seamless integration of operations, safety, guest experience, and crew readiness from yard to maiden voyage.
• Collaborated across multinational project teams, bridging operations, technical design, and guest experience during critical pre-delivery phases.

• Served as Opening Project Manager for this luxury lifestyle property, responsible for pre-opening planning, staff hiring, and operational readiness.
• Partnered with architects, designers, and contractors to align construction and interior finishes with operational requirements.
• Created and executed the pre-opening project timeline, ensuring all systems (rooms, F&B, event space, guest services) launched successfully.

• Project Manager for Renovations, overseeing design updates, guestroom upgrades, and public space improvements.
• Worked with ownership, contractors, and design teams to balance historical preservation with modern guest expectations.
• Directed operational planning around renovations to minimize guest disruption while elevating brand positioning.

• Oversaw a major public space renovation including lobby, meeting/event areas, and food & beverage outlets.
• Managed the design, construction, and operational transition of a brand-new wedding chapel, enhancing the hotel’s positioning as a premier destination for weddings and events.
• Coordinated with contractors, ownership, and brand leaders to ensure capital projects elevated both guest experience and revenue-generating opportunities.

• Opening & Project Manager for a new public-private leisure facility, overseeing the transition from construction to operations.
• Directed staff training, operational system setup, and service flow design across fitness, aquatics, and leisure programming.
• Coordinated between construction teams, local authorities, and management to ensure the project opened on time and within scope.